Return and Refund Policy

We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied with your product, we offer a 30-day refund policy from the date of purchase.

Even if the product has been opened or used, we accept returns for a full refund of the purchase price. We also cover the return shipping costs.

Please note that to be eligible for a refund, the product must include all original accessories and packaging materials. Otherwise, we reserve the right to refuse the refund or only offer a partial refund.

To request a refund, please contact our customer service via email to obtain a return authorization. We will process your refund request as quickly as possible.

To complete your return, we require your order confirmation email.

If you wish to request a refund, please send us an email at support@botgleam.com, and we will provide you with the steps to follow.

We are committed to providing high-quality products and excellent customer service. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

If your request is approved, your refund will be processed and automatically applied to your credit card or original method of payment.

 

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted. If you haven’t received your refund within 2 weeks, please contact us at support@botgleam.com.